What currency are the prices do I see in the site?
All prices are in USD.
My Package is lost, damaged or stolen!
Once packages have been placed in the hands of shipping carriers , it is no longer our responsibility. Once packages are in the hands of the carrier and states that it is DELIVERED, if you believe that your package is lost or stolen please contact the carrier and then email us with the claim number they provide you.
***NO REFUNDS ALL SALES ARE FINAL***.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-10 business days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us.
I am not in love with my order, can it be returned? What if there is an issue?
We do not offer refunds, all orders are final.
Can I cancel my order?
You are able to cancel your order within an hour of ordering with no penalty! Once your hour from ordering has passed you can no longer cancel. Once a print book order has been placed, we cannot make any changes to the source files, quantity, or shipping method for the order. We may be able to change the shipping address but cannot guarantee as it depends on the stage of the order.
I have entered an incorrect address what do I do now?
Once an order has been placed, we cannot make any changes to shipping method for the order. We may be able to change the shipping address but cannot guarantee as it depends on the stage of the order. If you have miss spelled or auto filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can try our best to change the address to the correct one within 24 hours. No refund will be given for incorrect address submission.
How long does shipping take?
Shipping times vary based on your location. The average shipping time is 15-25 business days depending on the option you chose.
I have a question that wasn't answered, can you please help?
Please send us an email. and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.